Shipping policy

Shipping Policy

Mobile Cop Shop ships within the United States. Shipping options and rates for online orders are shown at checkout before you pay.

In-stock items

In-stock items do not require production time. Carrier delivery estimates begin when the carrier receives your package.

Custom orders

For custom coins, patches, and other made-to-order merchandise, production time is separate from shipping time. Please refer to your project quote or order confirmation for the estimated timeline. Expedited shipping shortens the estimated transit time only. If you need a custom order for a specific event, please contact us before placing your order so we can discuss timing.

Tracking and delivery

When your order ships, we’ll email tracking information to the email address provided with your order. Delivery dates are estimates and may be affected by weather, holidays, or carrier delays.

Shipping delays

If we cannot ship your online order within the promised time, we’ll contact you with an updated estimate. You may agree to the delay or cancel the unshipped portion of your order for a refund.

Order issues

If your package is missing or arrives with damaged, incorrect, or missing items, please get in touch with us. Include your order number and a brief description of the issue. If something arrived damaged, photos of the item and packaging can help us assist you.

https://mobilecopshop.com/pages/contact